Sep. 27, 2018 / Updated by Bessie Shaw to Windows 10
Windows 10 users encounter various issues, like no Wi-Fi available, no sound, black screen, blue screen, etc. Recently, we received various complaints about the touchpad not workingafter Windows 10 upgrade issue, including 'My Asus touchpad is not working after Windows 10 Fall Creators Update', 'My Dell touchpad stops working randomly in Windows 10 Creators Update', 'How to fix my Lenovo touchpad not working problem after Windows 10 upgrade'. Why does your touchpad stop working and how to fix it?
Why Touchpad Not Working after Upgrade to Windows 10
After upgrade to Windows 10, your laptop touchpad doesn’t work: can’t drag, point or right-click. Various reasons could lead to Touchpad not working, such as “Touch Keyboard and Handwriting Panel Service” is disabled or your touchpad driver is outdated.
3 Methods to Fix Touchpad Not Working after Windows 10 Update
You could try below 3 troubleshooting methods to enable your Dell, Acer, Asus, HP, Lenovo, Samsung, Toshiba touchpad after Windows 10 update.
1. Press the F# function button to enable your touchpad
Touchpad sometimes may be disabled. You could press the function button to enable the Touchpad. Normally, the function button is one of the F# keys. Different computer brand, the function button may vary.
2. Modify the touchpad setting in Device Manager
If Method 1 fails, you could open Setting Menus, select Devices > Mouse & touchpad > Additional mouse options. Then click Device Settings tab, and click Enable to enable your touchpad after the Mouse Properties window appears.
3. Download and update correct touchpad driver for Windows 10
If both Method 1 and Method 2 can’t work, you need to update your current touchpad driver. You can head to your brand laptop manufacture’s website to find and manually download the correct touchpad driver for Windows 10. But for an easy-and-fast touchpad driver download, we recommend Driver Talent for you. Driver Talent is a professional driver download utility, which can scan out your outdated touchpad driver and automatically download and install the correct touchpad driver for Windows 10.
Click the button below to free download Driver Talent.
One-Click to Download Touchpad Driver for Windows 10 with Driver Talent
Here are 3 easy steps to automatically download and install the exact touchpad drivers on Windows 10, such as Dell touchpad driver, Asus touchpad driver, HP touchpad driver, etc.
Step 1. Scan Out the Touchpad Driver Issue
Run Driver Talent and click “Scan”, your corrupt or outdated touchpad driver will be listed.
Step 2. Download and Install the Correct Touchpad Driver
One-click “Update” in “Stable Driver” tab, and Driver Talent will automatically download and install the best-matched updated touchpad driver for your laptop.
Step 3. Restart Your Computer
Don’t forget to restart your computer to make the touchpad driver update come into effect. Now your touchpad is hopefully running well again.
Backup and Restore Touchpad Drivers
Driver Talent offers you a choice to backup the drivers before installing new touchpad drivers. Also, you can easily restore the drivers, which is very useful when you need to reinstall a previous touchpad driver. Minecraft forum mcpe mods.
You may also like to check out:
- Top 4 Fixes for Touchpad Not Working after Windows 10 Creators Update Issue
If you have any questions about the touchpad not working after Windows 10 upgrade or update issue, please leave comments below the post.
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Dell is a widely known and well respected name in the world of computer hardware, and for the most part the products it makes can provide many years of trouble-free service. Even so, it is important for computer owners to have some basic troubleshooting skills. Knowing how to fix common problems such as issues with the Dell mouse can save you a lot of time and trouble. Whether you have a wired or a wireless mouse, knowing how to solve common problems will help you be more productive.
Step 1
Log on to your computer and click 'Start.' Choose 'Control Panel' from the menu.
Step 2
Click the 'System' tab to open the system properties window. Click the 'Hardware' tab and then'Device Manager.' Click the 'Mouse and other pointing devices' option, then right-click 'Update driver.' This will force the operating system to search for and install the latest driver for your mouse.
Step 3
Go back to the Control Panel and double-click the 'Mouse' icon. Click the 'Pointer Speed' tab and adjust the pointer speed. Test the mouse action at several different speeds to determine which one works best.
Step 4
Unscrew the bottom of the mouse and remove the mouse ball if you are working with a traditional mouse and not an optical one. Place the mouse ball over the top of the isopropyl alcohol bottle and tip the bottle to coat the ball. Move the ball to the other side and repeat the process until the entire ball is coated. Wipe the mouse ball off with a clean dry cloth and put it back in the mouse.
Flip the mouse over if it is an optical mouse and clean away any dust from the area around the laser pointer. Also thoroughly clean the mousing surface to make sure it is perfectly smooth. Dell mice can be very sensitive to uneven surfaces. Clean the area completely, allow it to dry and try your mouse again.
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Hi John,
I realize the inconvenience you are facing. Let me help you in resolving the issue.
I like to inform you that this issue might occur because of incorrect settings or incompatible drivers. Let’s try to follow the below mentioned steps and check if that helps.
Method 1:Hardware and devices troubleshooter
The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with the display adapter. Refer top these steps:
1. Press “Windows key + X” Open “Control Panel”
2. Click on Troubleshooting and select the view all option on the left pane.
3. Click on Hardware and devices troubleshooter and follow the prompts.
Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.
- Press Window logo + X keys on the keyboard and select Device manager from the context menu.
- Expand Keyboard option to update keyboard drivers and Mice and other pointing devices for mouse drivers.
- Right click on the driver and select Update this software option from the context menu.
- Follow the on-screen instruction and wait for the update to complete.
- After the update is complete, check if the changes are effective.
Method 3: If the issue persists, I suggest you to install the drivers in compatibility mode and check if that helps.
1. Download the mouse driver from the manufacturer’s website
2. Right-click on the driver setup file and click on ‘properties’.
3. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8.1 operating system from the drop down menu and proceed with the installation.
4. Once this is done, restart the computer and check if the issue persists
Keep us posted on Windows related queries and we will be happy to assist you further.
Thank you.
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Is the touchpad not working properly on your HP/Lenovo/Dell/Acer/Asus laptop running Windows 10? Are you unable to move the mouse cursor with the touchpad? Cannot perform left and right clicks using the touchpad? In this guide, we will show you how to make your Windows 10 laptop touchpad work again.
Since the touchpad is not working on your PC, you will have to connect an external mouse or use keyboard shortcuts to follow the solutions in this article.
Restart your PC
Before trying out other solutions, it’s a good idea to restart your PC once. The thing is, sometimes, all you need to do is restart your PC to make the touchpad work again.
For instance, on my ThinkPad, touchpad stops responding at times. I simply restart the laptop to get the touchpad working again.
Since the touchpad is not working, use keyboard shortcuts to reboot the PC. Simultaneously press Windows logo and X keys to see the power user menu, press U key to see all power options, and then press R to restart your PC.
Check if the touchpad is disabled
Like in earlier versions, one could disable the touchpad in Windows 10 as well. So, unless you are very sure, it’s worth checking if the touchpad is disabled.
The option to enable or disable the touchpad is under mouse settings (mouse properties). You can also check touchpad settings (not in Windows 10’s settings).
Refer to our 3 ways to enable/disable touchpad in Windows 10 guide for directions.
Disconnect external mouse
You can skip this solution if you are not using an external mouse with your laptop.
There is an option in Windows 10 which allows you to automatically turn off the touchpad once an external mouse is connected. Simply unplug the external mouse once to check if the touchpad starts working.
Between, you can turn off the option under Settings:
Step 1: Navigate to Settings > Devices > Touchpad.
Step 2: Turn on Leave touchpad on when a mouse is connected option.
Restore Windows 10 to a previous date
If the touchpad was working till a few days ago, you might be able to make it work again (unless it’s a hardware issue) by restoring Windows 10 to a previous date when the touchpad was functioning properly.
Refer to our how to restore Windows 10 to an earlier date article for step-by-step directions.
Restore the old version of the touchpad driver
If the touchpad stopped working after updating its driver to the latest version, you could try restoring the previous version of the driver. It’s easy. Here is how to do that.
Step 1:Right-click on the Start button and then click Device Manager.
Step 2: Expand Mice and other pointing devices to see your touchpad entry. If you cannot see the entry, it’s likely because the touchpad hardware is not working, or the driver is not installed.
Step 3:Right-click on the touchpad entry and then click Properties.
Step 4: Switch to the Driver tab. Click Roll Back Driver button to restore the previous version of the driver.
Reinstall the touchpad driver
If nothing helps, reinstalling the touchpad driver should fix the issue. Here is how to do that.
Step 1: Open the Device Manager by right-clicking on the Start button on the taskbar and then clicking Device Manager option.
Step 2: In the Device Manager, expand Mice and other pointing devices. Note down the touchpad name and model.
Step 3:Right-click on the touchpad entry and then click Uninstall device option.
Step 4: When you see the following dialog, select Delete the driver software for this device option. Click Uninstall button to uninstall the touchpad driver.
Step 5: After uninstalling the touchpad driver, reboot your PC once.
Step 6: Download the latest version of the touchpad driver from your PC manufacturer’s website and then run the setup file to install the driver.
Your touchpad should start working now.
Run the diagnostics tool by your OEM
All laptop manufacturers offer hardware diagnostics software to scan and check for hardware issues. Contact your laptop manufacturer to download the diagnostics software.
This page covers the most common ways to resolve a non-functioning laptop touchpad. If you cannot resolve the issue for your laptop's touchpad after trying the solutions on this page, the touchpad is probably not working due to a less common cause. In this case, we recommend taking the laptop to a computer repair shop for further analysis.
Operating system not responding
The first thing to check is whether the computer and the operating system is not responding as well. It could be that the computer is frozen, meaning it is not responding to any commands you give it. In this case, the touchpad would also not be working.
To check for this issue, try pressing the Windows key to see if the Start Menu opens.
Fn key combination
Some laptops have an Fn key + function key combo to enable and disable the touchpad. If your laptop has this feature, try pressing the button or keys to turn the touchpad on and off a few times, to see if that resolves the issue.
External device
Some USB input devices automatically disable the touchpad when connected. As a troubleshooting step, turn off the computer, disconnect all external devices, then start the computer again to ensure one of them has not turned off the touchpad. If this fixes your problem, you can reconnect the USB device to continue troubleshooting or changing settings discussed in the next sections.
Check touchpad settings
NoteWe recommend that you connect a USB external mouse, or use the laptop's TrackPoint (if available) to perform the steps below. If you cannot get an external mouse to function, see our navigating Windows with the keyboard page.
As we mentioned in the previous section, it's important to have a look at your mouse/touchpad settings, as they may keep your touchpad from working or disable the touchpad entirely. To access the mouse settings, follow the steps below.
Windows users - Touchpad settings
- Press the Windows key, type touchpad, and select the Touchpad settings option in the search results.
- In the Touchpad window, make sure the Touchpad On/Off toggle switch is set to On. If it is Off, change it to be in the On position.
Windows users - Mouse settings
- Press the Windows key, type Control Panel, and then press Enter.
- Click the Hardware and Sound option.
- Under Devices and Printers, click the Mouse option.
If the Control Panel View by option is set to Small icons, click on the Mouse option in step 2 above.
- In the Mouse Properties window that opens, locate your touchpad settings. They are usually under the far right tab next to Hardware (the name of the tab varies from manufacturer to manufacturer).
- Ensure there is a check in the box next to Enable touchpad.
- Adjust any other settings to your liking, then click Apply, then OK.
- Test your touchpad.
If you do not see a touchpad tab in the Mouse Properties window, try the following steps.
- In the Mouse Properties window, click the Hardware tab.
- Check for an entry in the Devices list named HID-compliant mouse. If you have a USB mouse connected to your laptop for troubleshooting purposes, you may see two HID-compliant mouse entries. Click on each entry to find the one that does not have USB in the Location property.
- When you find the HID-compliant mouse entry for the touchpad (the non-USB entry), click the Properties button.
- In the HID-compliant mouse Properties window, check the Device status to see if it states 'This device is working properly.' If it states anything else, then there is a problem with the touchpad.
- If the touchpad device is not working properly, you can try updating the drivers. Click the Change settings button, click on the Driver tab, then click the Update Driver button. Click the Search automatically option to allow Windows to look for an updated driver on the computer and on the Internet.
If you do not see a non-USB HID-compliant mouse device on the Hardware tab, the touchpad may have been disabled in the BIOS (see the BIOS setup section below). If the touchpad has not been disabled in the BIOS, the Windows operating system may not be able to detect it due to it being defective and non-working (see the defective hardware section).
Apple macOS users
- For macOS X, access the System Preferences in the Apple menu at the top of the desktop screen. For MacBook Pro, click on the System Preferences icon at the bottom of the desktop screen.
- In the System Preferences window, click on the Trackpad icon to open the Trackpad settings.
- Adjust any trackpad settings you prefer to change.
- Test the trackpad to see if it works.
Checking Device Manager and updating drivers
NoteWe recommend that you connect a USB external mouse, or use the laptop's TrackPoint (if available) to perform the steps below. If you cannot get an external mouse to function, see our navigating Windows with the keyboard page.
If the touchpad still isn't working, the Windows Device Manager can tell you detailed information about hardware issues and help you update drivers. For example, if a device has a yellow exclamation mark or red X next to it, this is indicative of hardware or software issues. To locate the touchpad in Device Manager, follow the steps below.
- Press the Windows Key and type device manager, then press Enter.
- Under Your PC, double-click the Mice and other pointing devices entry.
- Locate your touchpad and right-click the icon and select Update Driver Software.
If you see two entries named HID-compliant mouse, right-click on each and select Properties. In the Properties window, on the General tab, check the Location value. If the Location is 'on I2C HID Device,' that is the touchpad device on your laptop.
- Click Search automatically for updated driver software and follow the steps (if the drivers are out of date).
Right-clicking the touchpad icon gives you the option to either enable or disable it, depending on the device's status. If disabled, re-enable and test the touchpad. If it is already enabled, change it to disabled, then re-enable it. Sometimes toggling this setting 'resets' and fixes the touchpad.
NoteDell Touchpad Scroll Not Working
If you do not see the touchpad device listed in the Device Manager, it may have been disabled in the BIOS (see the BIOS setup section below). If the touchpad has not been disabled in the BIOS, the Windows operating system may not be able to detect it due to it being defective (see the defective hardware section below).
Check CMOS (BIOS) setup
Make sure the touchpad has not been disabled in the CMOS (BIOS) setup. Once you have entered the BIOS or CMOS setup, check the hardware device settings and, if the touchpad is disabled, re-enable it and restart the laptop to test the touchpad.
Corrupt operating system files
Another possible cause for a malfunctioning touchpad is corrupt operating system files. While you would notice other issues as well due to corrupt system files, this could result in the touchpad not working.
Fixing this requires you to either activate a restore point at a date before the touchpad stopped working, or you may need to perform an operating system repair installation. The repair installation will require you to access a restore partition on the hard drive or use an operating system install disc.
Dell Wired Mouse Not Working
Defective hardware
Dell Wireless Mouse Not Working
Finally, if the touchpad still is not working correctly or at all after trying the troubleshooting steps above, it may be defective. Contact the computer manufacturer for further suggestions or take the laptop to a computer repair shop. It could require replacement of the touchpad itself or another hardware component. If the touchpad cannot be fixed, you could connect and use an external mouse as a workaround.
Additional information
- See our touchpad definition for further information and related links.